Frequently Asked Questions
Where is my order?
Once your order is shipped, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you. You can also log into your account at any time and select “My Orders” to review your order status.
What does the “Ships on” date mean?
This date refers to when the product will ship from our facilities. Note, it does not refer to when the product will be delivered.
Note: based on the volume and capacity, some orders may be processed earlier than the date shown on our website.
How long will it take for my order to ship?
Usually, an item will be ship out within 1-4 days (except customized products)
How is my order shipped?
We use USPS, 4PX, YunExpress,China pot, DHL for international orders, shipping time 7-25 days.
How much is shipping?
To make things easier for you, we are currently offering free shipping on all US. No discount code is required.
United States Domestic
Orders above $49: Free shipping.
Orders below $49: $7.99 flat rate for standard shipping.
Other International
$14.99 shipping fee.
United States Domestic
Orders above $49: Free shipping.
Orders below $49: $7.99 flat rate for standard shipping.
Other International
$14.99 shipping fee.